As a user of Family Vacations Hawaii, you are in complete control of your travel-planning needs. This includes controlling the use of information you provide to Family Vacations Hawaii. The bottom line is that we respect and will continue to respect the privacy of our customers who use the Family Vacations Hawaii reservations system.
Because protecting your privacy is important to us, you can be assured that Family Vacations Hawaii discloses the following:
What personal information is being gathered by Family Vacations Hawaii and how is this information being used?
Member Registration
When you purchase travel from Family Vacations Hawaii you provide your name, address, telephone number, and e-mail address — This information is collected for several reasons including: (i) personal identification; (ii) to complete air, car, and hotel reservations; (iii) to allow us to contact you for customer service, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to Family Vacations Hawaii. In addition, your e-mail address is collected to send you an e-mail message confirming each of your reservations. As a customer you will occasionally receive updates from us about fare sales in your area, special offers, new Family Vacations Hawaii services, and other noteworthy news items. However, you may always decline to receive these e-mail messages. Please see our Opt-Out policy described below.
Customer Profile
Members can choose to provide Family Vacations Hawaii with travel preferences, credit-card billing information, ticket-delivery address, travel-agency preferences and other personal information. This information is primarily used to assist customers in making reservations.
Newsletters
Family Vacations Hawaii's newsletter (if applicable) are optional benefits for members that keep you up to date with the latest travel deals and low airfares.
Online Surveys
Family Vacations Hawaii values opinions and comments from members, so we may conduct online surveys. These surveys are entirely optional for all customers. Typically, the information is aggregated and used to make improvements to Family Vacations Hawaii and to develop appealing content, features and promotions for customers. Survey participants are anonymous unless otherwise stated in the survey.
Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Family Vacations Hawaii uses cookies to track usage of the customer's "path" through our website. This helps us to improve the web site users experience. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. However, if you do turn off cookies, some features of our online booking system may not operate correctly.
IP Addresses
Family Vacations Hawaii collects IP addresses to help diagnose problems with our servers and for system administration.
Who will the information be shared with, if anyone?
When you reserve or purchase travel services through Family Vacations Hawaii, we provide information about you to the airline, car-rental agency, hotel, travel agency or other involved third party to ensure the successful fulfillment of your travel arrangements.
We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. Occasionally, Family Vacations Hawaii may hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project. See "What other information should I know about my privacy?" below.
Opt Out Policy
As a customer you will occasionally receive e-mail updates from us about fare sales in your area, special offers, new Family Vacations Hawaii services, and other noteworthy news items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, please follow the remove instructions at the bottom of each newsletter.
How can you access, update or correct your information?
To update your preferences, please email us at sales@Family-Vacations-Hawaii.com. In the future we will have an online account management system for your convenience.
What safeguards are in place to protect the loss, misuse or alteration of your information?
All information you provide to Family Vacations Hawaii when making purchases is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. In addition, when you make travel purchases on Family Vacations Hawaii, you are protected by Family Vacations Hawaii's Shop Safe Guarantee.
What other information should I know about my privacy?
Family Vacations Hawaii may contain links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Family Vacations Hawaii has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from Family Vacations Hawaii's Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.
In addition to the circumstances described above, Family Vacations Hawaii may disclose customer information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Family Vacations Hawaii or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
Any material changes in the way Family Vacations Hawaii uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to
sales@Family-Vacations-Hawaii.com. Please reference the privacy policy in your subject line. Family Vacations Hawaii will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.
