• All Car Reservations Must Be Prepaid-- All car reservations must be prepaid or they will automatically cancel.
• 24 Hour Rate Period-- Rates are based on a 24 hour period. For example, if you pick up your car at 2PM on Tuesday and return it at 4PM on Wednesday, that would be considered a 2-day rental because you have the car for over 24 hours.
  
• Unlimited Mileage-- All car rentals offered by Family Vacations Hawaii provide unlimited mileage.
  
• Dropoff and Pickup Locations-- In general, all cars are picked up and dropped off at the major airports in Hawaii.
  
• Taxes, Fees and Insurance-- INCLUDED in Hertz prices: State of Hawaii 4.16%-4.56% General Excise Tax.
  INCLUDED in Budget prices: State of Hawaii 4.16%-4.56% General Excise Tax; highway surcharge of $3.00 per day; airport concession fee of 7.5-11%, registration tax of up to 36 cents per day (weight dependent).
  NOT INCLUDED in any of our rates are the optional Collision Damage Waivers and other optional insurances and waivers which you may select at the rental car counter in Hawaii, additional driver fees, underage driver fees, and any additional charges for child seats, cell phones, etc., which you may request at the rental car counter. You will pay these fees directly to the car rental company.
  
• Insurance-- Prices DO NOT include the car rental protection plans (insurance.)  These plans are OPTIONAL and purchase is NOT REQUIRED. You may purchase insurance from the car rental companies directly when you pick up your car.
  
• Changes and Cancellations-- If you make changes AFTER you purchase your car booking, but BEFORE you use it, you may add on additional days or upgrade to a higher (more expensive) category and simply pay the additional price. If you subtract days or go to a lower (less expensive) category, you will receive a refund of the difference, less 15% of the refund amount. To make such changes, please call Family Vacations Hawaii at 888-373-2422 and speak to one of our agents.
  If you completely cancel your paid car reservation before the starting date of the reservation, you will receive a refund of your purchase price, less a 15% cancellation penalty.
  If you have begun your rental and wish to add additional days or upgrade, you should deal directly with the rental car company and pay them directly, and not call Family Vacations Hawaii.
  Once you have begun your car rental, any rental days you do not use are generally non-refundable. Car rentals not cancelled by the first day of travel are also not refundable.
  
• Minimum Age-- Driver must be 21 years or older. If driver is 21 to 24 years old, an underage surcharge (ranging from $10 to $35) may be charged at the counter. Sorry, but there are no car rentals available from Family Vacations Hawaii to persons under 21 years of age.
  
• Changes on day of car pick up-- If you need to make a change to your car rental (car category, pick up/drop off time, extra days, etc.) these changes need to be made with the rental car company directly and any applicable fee/charges paid to them directly. Upgrades are generally much cheaper if you originally book your car in the category you want, as opposed to buying an upgrade at the rental car counter.
  
• International Drivers-- must present a valid, unexpired Driver's License from their home country. If this Driver's License is not in English, a current International Driver's License is required in addition to the national Driver's License.
  
• Molokai Rentals-- Car rental rates are significantly higher on the Island of Molokai.
  
• Lanai Rentals-- Car rentals are not available on Lanai. The two main hotels there charge a per person airport shuttle fee (which is additional to their nightly rates) which provides you with shuttle service between the two hotels and the airport and to other island locations.
  
• Other Terms-- Other terms apply for individual car companies. You will be emailed these terms when you submit an order through the Family Vacations Hawaii web site, or you can view these terms on our web site.
  
• All Terms and Conditions for rental cars are subject to change without notice at the car rental companies' discretion.

• These terms are subject to change at Hertz's discretion.
• Driver must have a valid driver's license AND a major credit card in their name. Foreign drivers with a non-English drivers license must present both that license and an International Driver's License.
• Minimum age for all drivers: 21 years. Under age surcharge for drivers 21-24 year of age is $25 to $35 per day.
• Drop off charges are paid directly to Hertz upon the completion of your rental, and are as follows:
  • Oahu: From Honolulu Airport to Hilton Hawaiian Village: $30.00
  • Oahu: From Hilton Hawaiian Village to Honolulu Airport: $20.00
  • Oahu: From Honolulu Airport to Hyatt Regency Waikiki: $30.00
  • Oahu: From Hyatt Regency Waikiki to Honolulu Airport: $20.00
  • Oahu: From Honolulu Airport to Ihilani Resort: $45.00
  • Oahu: From Ihilani Resort to Honolulu Airport: $20.00
  • Oahu: From Honolulu Airport to Turtle Bay Resort: $45.00
  • Oahu: From Turtle Bay Resort to Honolulu Airport: $20.00
  • Oahu: From Honolulu Airport to the Waikiki Beach Marriott: $30.00
  • Oahu: From the Waikiki Beach Marriott to Honolulu Airport: $20.00
  • Oahu: From Honolulu Airport to Ala Moana Blvd Hertz Location: $30.00
  • Oahu: From Ala Moana Blvd Hertz Location to Honolulu Airport: $20.00
  • Oahu: From Honolulu Airport to the Hawaii Prince Hotel: $30.00
  • Oahu: From the Hawaii Prince Hotel to Honolulu Airport: $20.00
  • Big Island: From Hilo Airport to Kona Airport: $45.00
  • Big Island: From Kona Airport to Hilo Airport: $45.00
  • Big Island: From Kona Airport to Four Seasons Resort: $15.00
  • Big Island: From Four Seasons Resort to Kona Airport: $15.00
  • Big Island: From Hilo Airport to Four Seasons Resort: $45.00
  • Big Island: From Four Seasons Resort to Hilo Airport: $45.00
  • Big Island: From Kona Airport to Hapuna Beach Prince Resort: $35.00
  • Big Island: From Hapuna Beach Prince Resort to Kona Airport: $35.00
  • Big Island: From Hilo Airport to Hapuna Beach Prince Resort: $45.00
  • Big Island: From Hapuna Beach Prince Resort to Hilo Airport: $45.00
  • Big Island: From Kona Airport to Marriott Waikoloa: $35.00
  • Big Island: From Marriott Waikoloa to Kona Airport: $35.00
  • Big Island: From Hilo Airport to Marriott Waikoloa Resort: $45.00
  • Big Island: From Marriott Waikoloa Resort to Hilo Airport: $45.00
  • Big Island: From Kona Airport to Sheraton Keauhou Resort: $35.00
  • Big Island: From Sheraton Keauhou Resort to Kona Airport: $35.00
  • Big Island: From Hilo Airport to Sheraton Keauhou Resort: $45.00
  • Big Island: From Sheraton Keauhou Resort to Hilo Airport: $45.00
  • Kauai: From Lihue Airport to Marriott Kauai: $15.00
  • Kauai: From Marriott Kauai to Lihue Airport: $0.00
  • Maui: From Kahului Airport to Maui Marriott: $35.00
  • Maui: From Maui Marriott to Kahului Airport: $35.00
  • Maui: From Kahului Airport to Wailea Marriott: $35.00
  • Maui: From Wailea Marriott to Kahului Airport: $35.00
  • Maui: From Kahului Airport to Maui Coast Hotel: $35.00
  • Maui: From Maui Coast Hotel to Kahului Airport: $35.00
  • Maui: From Kahului Airport to Kapalua Villas: $35.00
  • Maui: From Kapalua Villas to Kahului Airport: $35.00
  • Maui: From Kahului Airport to Ritz Carlton Kapalua: $35.00
  • Maui: From Ritz Carlton Kapalua to Kahului Airport: $35.00
  • Maui: From Kahului Airport to Maui Prince: $35.00
  • Maui: From Maui Prince to Kahului Airport: $35.00
  • Maui: From Kahului Airport to Kapalua Airport: $35.00
  • Maui: From Kapalua Airport to Kahului Airport: $35.00
• Additional Charges apply to the following: Overtime, Gas, Protection Coverage, Upgrades, Infant and Toddler Seats ($9/day, $45/week, $60 maximum each per rental), Additional Driver ($9/day, $45/week, $45 maximum per rental). All of these fees are paid directly to Hertz at the rental counter.

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Additional Terms and Conditions for Dollar Car Rentals

• These terms are subject to change at Dollar's discretion.
• Driver must have a valid driver's license AND a major credit card in their name. Foreign drivers with a non-English drivers license must present both that license and an International Driver's License. card.
• Campers are not allowed to rent.
• Minimum age of driver: 21 years. Under age surcharge for drivers 21-24 year of age is $20.00. Minimum age is 25 years for Luxury Cars.
• Cash deposit accepted with restrictions including minimum $50.00 cash deposit plus the estimated cost of incidentals required. Additional requirements are: date on return airline ticket must match return date of the car, a local contact (hotel or address of friend/relative), and car voucher for your InterIsland Package. No cash deposit for same island residents.
• Drop off charges are paid directly to Dollar upon the completion of your rental, and are as follows:
  • Oahu: From Honolulu Airport to Waikiki: $20.00
  • Oahu: From Waikiki to Honolulu: $20.00
  • Maui: From Kahului to West Maui: $40.00
  • Maui: From West Maui to Kahului: $40.00
  • Big Island: From Hilo to Kona: $65.00
  • Big Island: From Kona to Hilo: $65.00

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Additional Terms and Conditions for Budget Car Rentals

• These terms are subject to change at Budget's discretion.
• Budget rates include all state taxes and fes, including: State of Hawaii General Excise Tax, Vehicle Surcharge Tax, License and Registration Fee, and Airport Concession Fee. Together, these taxes and fees add several dollars per day to the overall cost of a rental, and with Budget, they are included in your rate.
• Beginning Oct 1, 2009 Budget Rent-a-Car will ban smoking in all their Hawaii rental cars and impose a cleaning fee of up to $250 on customers who smoke in the cars.
• Driver must have a valid driver's license AND a major credit card in their name. Foreign drivers with a non-English drivers license must present both that license and an International Driver's License.
• Minimum age of driver: 21 years. Under age surcharge for drivers 21-24 year of age is $27.00 per day (plus tax).
• Additional driver fee is $11.00 per day per additional driver and will not exceed $55.00 per additional driver per rental. A maximum of 2 additional drivers are allowed. A major credit card is required in each driver's name. Spouses may drive at no additional charge.
• Overtime Charges: There is a 29 minute grace period when returning the rental car. Each extra hour will be charged 1/2 the daily rate plus generate excise tax, vehicle surcharges, airport concession fee and options. Budget charges vary according to car category. Overtime charges will be payable directly to Budget at time of rental return.
• Child Car Seats: Hawaii state law requires the use of child seats for children four years of age and under. Children ages 4-8 years-old must use child safety seat or booster seat. Approved child seats are available on requiest on all islands for $12.00 daily and $60.00 weekly plus GET tax not to exceed $60/seat. Supply is limited. Please request with Budget in advance or bring your own child car seat to Hawaii.
• Refueling Charges: Cars are provided with a full tank of gas and the tank will be filled at client's expense at rental return if not full
• Drop off charges are paid directly to Budget upon the completion of your rental, and are as follows:
  • Oahu: From Honolulu Airport to Waikiki: $15.00
  • Oahu: From Waikiki to Honolulu Airport: $50.00
  • Maui: From Kahului Airport to Any Other Maui Budget Location: $40.00
  • Maui: From Any Other Maui Budget Location to Kahului Airport: $40.00
  • Big Island: From Hilo to Kona: $50.00
  • Big Island: From Kona to Hilo: $50.00

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Additional Terms and Conditions for Alamo Car Rentals

• These terms are subject to change at Alamo's discretion.
• Driver must have a valid driver's license AND a major credit card in their name. Foreign drivers with a non-English drivers license must present both that license and an International Driver's License. card.
• Minimum age of driver: 21 years. Alamo's underage surcharge for drivers 21-24 year of age is $25.00 per day.
• Cash deposit accepted with restrictions including minimum $25.00 per day cash deposit plus the estimated cost of incidentals required. Additional requirements are: home phone verifiable through directory assistance in driver's name, proof of employment, return airline ticket, and car voucher for your InterIsland Package. No cash deposit for luxury cars, mini-vans, and jeeps.
• Drop off charges are paid directly to Alamo upon the completion of your rental, and are as follows:
  • Oahu: From Honolulu Airport to Waikiki: $25.00
  • Oahu: From Waikiki to Honolulu Airport: $25.00
  • Maui: From Kahului to West Maui: $35.00
  • Maui: From West Maui to Kahului: $35.00
  • Big Island: From Hilo to Kona: $45.00
  • Big Island: From Kona to Hilo: $45.00
• Additional Charges apply to the following: Overtime, Gas, Protection Coverage, Upgrades, Child Restraint Seat ($4.99 per day with $50 deposit), Additional Driver ($10.00 per day).

Additional Terms and Conditions for Thrifty Car Rentals

• These terms are subject to change at Thrifty's discretion.
• Driver must have a valid driver's license AND a major credit card in their name. Foreign drivers with a non-English drivers license must present both that license and an International Driver's License. card.
• Minimum age of driver: 21 years. Under age surcharge for drivers 21-24 year of age is $15.00 per day.
• If you pick up your car in one location and drop it at another, drop-off charges will apply. Drop off charges are paid directly to Thrifty upon the completion of your rental, and are as follows:
  • Oahu: From Honolulu Airport to Waikiki: $30.00
  • Oahu: From Waikiki to Honolulu Airport: $30.00
  • Big Island: From Hilo to Kona: $50.00
  • Big Island: From Kona to Hilo: $50.00
• Vehicles returned outside of Thrifty's normal hours will be charged a $20 night drop fee. Current hours are as follows: Honolulu Airport, 5:15AM-1:00AM; Waikiki: 7AM-6PM; Maui Airport: 5:45AM-11:30PM; Kauai Airport: 5:45AM-10PM; Kona Airport: 5:45AM-10PM; Hilo Airport: 5:45AM-8:30PM. Hours are subject to change by Thrifty at any time.
• Additional Charges apply to the following: Overtime, Gas, Protection Coverage, Upgrades, Infant Seat ($5.00 per day), Additional Driver ($5.00 per day).